In this, the final in my Growth Metrics series, we continue our look at the ‘foundations’ of our business, the four underlying principles of how we structure and run our organisation. In the previous article , we looked at how to measure time and value, and how different business models are needed depending on the size of the organisation you want to develop.

Now we’ll look at the other two principles: How you make decisions to ensure ROI and how to build or recruit the right capability.